NEC NEAX - Serial connection

These instructions help you configure your NEC NEAX phone system to work with TIM Plus. Contact your system maintainer if you are not familiar with the configuration of your PBX.

Support files

Ensure the following support files exist in the /config/ folder of the TIM Plus application:

NEC NEAX.TDT
NEC NEAX.TDS

Contents

• Configure the SMDR output
• Install NetPBX
• Configure TIM Plus

Configure the SMDR output

info

You may need to purchase a license to enable SMDR on this PBX. Please speak to your system maintainer if you are unsure.

Using the Customer Administration Terminal (CAT), enter the following settings in the system-programming mode:

Field name	Details
CM40	Default output port and attributes: 9600 baud, 8 data bits, no parity, 2 stop bits, DTR/RTS flow control.
CM13+05	Enable SMDR for incoming calls to required stations.
CM13+06	Enable SMDR for outgoing calls to required stations.
CM35+14	Enable SMDR for outgoing calls to required trunk routes.
CM35+49	Enable SMDR for incoming calls to required trunk routes.
CM08	If SMDR for incoming calls is enabled, specify whether the setting applies to all incoming calls or only to those that use account codes. Also, include ANI/Caller ID for incoming calls.

NOTE 1: The ANI/Caller ID is required to provide SMDR data for incoming calls, even if this feature is enabled by CM13+05 and CM35+49.

NOTE 2: Use CDR formats #501 (2400 IMS), #505 (2000 IPS), #506 (2000 IVS).

Installing NetPBX

To capture SMDR data from your NEC NEAX using a serial connection, you first need to install the NetPBX software to collect the data from the serial port and send it to TIM Plus. For setup instructions, click on the link below:

Install and configure NetPBX

Configure TIM Plus

Follow the steps below to configure TIM Plus to connect to your NEC NEAX:

Once NetPBX is configured and collecting data, log in to TIM Plus and perform the steps below:

1. Click on the Directory tab.
2. If you don't have a site set up, press Add and select PBX from the drop-down menu. In the dialogue window, name your site and then select Add.
3. Locate the site object you want to configure in the Directory, click on it and select Properties.
4. In the Site Properties window, select NEC NEAX from the PBX model drop-down list.
5. In the Connection method field, select No connection required from the drop-down list.
6. Click on the Save button to apply the settings.